At Maison Joseph Malinge, we attach great importance to the protection of your personal data. This privacy policy describes how we collect, use and protect your information when you use our website.

Collection and use of information

We collect personal information when you voluntarily provide it to us by filling out forms on our site, placing an order or subscribing to our newsletter. This information may include your name, email address, postal address, telephone number, and other information necessary to process your order or respond to your requests.

We use this information to process your orders, provide you with information about our products and services, improve our website and personalize your user experience.

Data protection

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. We use secure data storage and transmission methods to ensure confidentiality.

Information sharing

We do not sell, trade, or rent your personal information to third parties without your consent, except as necessary to fulfill your requests, process your orders, or comply with the law.

Cookies

Our website uses cookies to improve your user experience, track your preferences and analyze site performance. You can configure your browser to refuse all cookies or to alert you when a cookie is being sent. However, some parts of our site may not function properly without the use of cookies.

Access and control of your information

You can access, correct or delete your personal information by contacting us at the following email address: josephmalinge49@orange.fr. We will do our best to respond to your request as quickly as possible.

Privacy Policy Changes

We reserve the right to update or modify our privacy policy at any time. Changes will be posted on this page and will take effect upon posting.
By using our website, you consent to our privacy policy.
If you have any questions regarding our privacy policy, please contact us at the email address mentioned above.
Last updated: 03/27/2024.

Please read these general conditions of sale carefully before placing an order on our website.

1. Scope

These general conditions of sale govern all sales of products made on the website www.josephmalinge.com . By placing an order, you accept these general conditions of sale without reservation.

2. Products

Our products are presented on our website with the greatest possible precision. However, variations in color or texture may exist due to the nature of the materials used.

3. Price and payment

The prices of our products are indicated in euros, all taxes included. Delivery costs are calculated when ordering and may vary depending on the destination and the delivery method chosen.

Payment is made online by credit card or any other secure payment method accepted on our site.

4. Order

By placing an order, you declare that you have read and accepted these general conditions of sale. Your order constitutes an offer to purchase our products. We reserve the right to refuse any order for legitimate reasons.

5. Delivery

We promise to ship your order as soon as possible after receipt of payment. Delivery times are estimated and may vary depending on destination and transport conditions.

6. Right of withdrawal

In accordance with current legislation, you have a withdrawal period of 14 days from receipt of your order to exercise your right of withdrawal and return the products to us for reimbursement.

7. Liability

We are committed to providing quality products consistent with your order. However, we cannot be held responsible for indirect or unforeseeable damage resulting from the use of our products.

8. Disputes and applicable law

In the event of a dispute, we invite you to contact us first in order to find an amicable solution. In the absence of agreement, any dispute relating to the interpretation or execution of these general conditions of sale will be submitted to the competent courts in accordance with French law.

9. Modification of the general conditions of sale

We reserve the right to modify these general conditions of sale at any time. The applicable conditions are those in force on the date your order is placed.

10. Customized Products

As part of our commitment to providing unique products tailored to your needs, we also offer personalized shoes. Custom shoes are made to your individual specifications, such as size, color, style and other features.

10.1. Online personalization process
To create personalized shoes, simply use our customization tool on our website. You will be guided through the process, where you can specify your size, color preferences.

10.2. Order conditions
Orders for personalized shoes are subject to the same general conditions of sale as standard products, unless otherwise indicated. Please note that custom shoes may require additional manufacturing time and may not be eligible for return or exchange unless there is a manufacturing defect.

10.3. Payment Terms
Payments for custom shoes must be made in full at the time of ordering. Customization fees may vary depending on the complexity of the request and will be included in the final quote.

10.4. Responsibility
We are committed to providing quality custom shoes that meet your specifications. However, please note that variations in color, texture and finish may exist due to the nature of the materials used in the manufacturing of custom shoes.

10.5. Modification or cancellation of order
Custom shoe orders generally cannot be changed or canceled once they have been confirmed and the manufacturing process has begun. Please be sure to check your specifications carefully before ordering.